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Return Policy

Return Policy

We only provide custom mirror solutions and reserve the right to refuse any refunds and returns on the product that has been produced explicitly for the customer (Currently, all our orders are explicitly produced). Unless otherwise agreed with customer in writing.

To make your purchases go smoothly with us,

  1. We assign a dedicated sales manager for assistance till the product reaches it’s desired destination.
  2. We confirm (over call) specifications of the products that were selected while placing the order on website for more clarity.
  3. Production of the order is initiated only after acquiring approval from the customer by sales manager over call.

We do our best to ensure the accuracy of every order that is shipped out. Please check the accuracy of your order upon receipt. Any errors or damaged items must be reported to us within 2 days of receipt of your order.

If you have an issue that isn’t covered above, please reach out to our team and we’ll help work through a solution.

Thanks!

Note: Any order can be cancelled by intimating sales manager over call before the production has started.

Need help?

Contact us at care@miraluxury.in or call us on +91 82380 87380 for questions related to refunds and returns.